Struggling to Find & Retain Good People?
If there is one complaint we hear constantly from healthcare professionals today, it is this: “Where did all the good staff go?” Whether you are
If there is one complaint we hear constantly from healthcare professionals today, it is this: “Where did all the good staff go?” Whether you are
I’m sure this has never happened to you or your team, but sometimes patients or clients have the nerve to cancel their appointments or fail
Hopefully, the first thought that you had, in terms of how to improve profitability, was not “increase my fees.” While it is always possible, if
Healthcare professionals are no strangers to stress. You work long hours, juggle emotional patient interactions, navigate administrative chaos, put out staff fires, and still aim
Over the years I have seen some of the most brilliant ideas fail. The reason being that the planning to get the idea implemented was
Every week, we speak with hundreds of practices and in doing so, we interact with a wide range of Receptionists. Some are still learning, some
Many practice owners wrestle with this question: Is my practice over or under staffed? This is a “hot potato” question because the answer depends on
Attracting new patients to your practice can be a full-time job for a large practice and a part-time job for a small one. But it
In the current marketplace in Canada, there is a growing sense of change and uncertainty. Therefore, as the owner or manager of a practice, more
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