Effective Healthcare Direct Mail Marketing: 10 Elements of a High‑ROI Promo Piece

Have you ever sent out a big mailing at great expense only to be frustrated by the lack of response or Return On Investment (ROI)? Did you feel a lack of certainty as to what should be sent out or what will work? Do you hate the idea of wasting money on useless marketing or fliers?

Well no wonder!! There are very few well trained promotion designers around, yet so many that say they are “experts” and have “a lot of healthcare professionals as clients” (if you believe them). We have seen doctors waste 10’s of thousands of dollars on direct mail that didn’t work.

Why didn’t the mailings get a good response? Because they failed to follow the 10 important elements of a well designed promotional piece, which are as follows:

10 Elements of a Great Promo Piece:

  • Have a clear and bold headline to grab attention. (Do not use terminology that the general public doesn’t know.)
  • Use a graphic that supports the message. (Do not choose a graphic and make a headline to support the graphic.)
  • Use colours that pop! Boring, lack luster promotion will get no response.
  • Use a subheadline that supports the main headline and leads into the main message.
  • Benefits, benefits, benefits. Do NOT list all your services or features of your practice. Instead, list out the benefits to your patients or clients.
  • Make an offer that captures their interest. A New Patient special or a contest they can enter. What can you give to the prospect that you can afford to give.
  • Then your practice or clinic name and logo. This should be down to the lower right on the card or flier. Do not put this information at the top.
  • Have a “Call to Action”, in other words something that motivates the prospect to call NOW.
  • Put your website name and your phone # big and bold.
  • Include your return address for their convenience.

Additional information:

You must send mailings repetitively to the same people because it takes about 5 or more contacts with them in order to improve your response rate. One mailing does not mean a big response.

Need help with your promo?    Fill out the form below!

Share this article

Keep reading

Where’s the boss? In treatment room three, of course! And probably running behind schedule. In many healthcare practices, the owner is so

Most practices report that they are experiencing a shortage of available candidates to hire for the various positions in their practice. Have

There are three categories of knowledge: Things you know you know. Your existing knowledge and skills. Things you know you don’t know.

Book a Free Practice Analysis

Find out where your practice stands compared to others and what your full potential is.  See what can be done about your unique situations and how you can reach your goals for the practice

Receive our Management Tips

Subscribe To Our Management TIPS Newsletter

Get notified about new webinars, articles, videos and podcasts