Where’s the boss? In treatment room three, of course! And probably running behind schedule.
In many healthcare practices, the owner is so busy treating patients that there’s precious little time left to actually run the business.
But who’s watching the statistics to see whether the service is improving or worsening, and how’s the income? Who’s ensuring staff are productive, problems are resolved, systems are followed and the practice is moving forward?
Often, nobody. Everyone is busy doing their jobs, but nobody is steering the ship.
Of course, you can delegate many management duties to an office manager or other capable staff. In fact, you should!
But here’s the catch. You can delegate the work, but you can’t delegate your ultimate responsibility for the results.
Being a great clinician doesn’t automatically make you a great business owner. They’re two different jobs, and both require attention.
So here’s this week’s question: Are you running your practice, or is your practice running you?
